Customer Service Survey
Customer Service Survey
We would greatly appreciate your response to the survey listed below about the services we provide. It will only take a few moments and it helps us ensure outstanding customer satisfaction. We record the survey responses and respond to any written comments. The results allow us to detect any need for continuous quality improvement and is a useful way for us to determine how to serve you better.
In your most recent customer service experience, how did you contact support?
About how long did you have to wait before speaking to a representative? (applicable to calls and live chat)
Did our representative... (Select all that apply) 
About how long did it take to get your issue/question resolved?
  How many times did you have to contact customer service before the problem was corrected?
* Overall, how satisfied are you with the customer service experience?

If you were not satisfied with our Support Service, we would love to call you to discuss the problem in detail. So please let us us know the best time and day to call you and we will get back to you within the day. Thank you!

  Send a copy of the completed form to this email address : 

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Get In Touch

Support Line: (1) 612-605-1623
Main Line: (1) 952-960-4999
Toll Free: (1) 800-893-0914

Support Ticket System

Have you tried our new ticket system? Instead of emailing or calling, you can now open a ticket so that both you and us can track the progress in real time!

Please submit troublet tickets to
If you don't have your username/pass yet, please email us at